Healthcare

It’s increasingly challenging for NHS and UK healthcare staff to perform as they’d like to.

At Maldaba, we work with leaders, managers, clinicians and administrators to design and implement human-focused technology that empowers the NHS and other UK healthcare bodies to overcome obstacles and excel.

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Maldaba’s adaptability, clear communication and understanding of user needs and pressures were all critical to making rapid progress amid changing hospital discharge guidance and the pandemic.
Edmund Willis – Care and Health Improvement Programmed, Local Government Association

A range of pressures

Operations leaders within healthcare settings are responsible for the smotth running of systems, inspiring teams of stretched people, managing finances, and continually improving patient experience.

And yet achieving these difficult goals come with any number of challenges, such as:

Finding and budget constraints

First NHS and healthcare Operations Directors must make difficult decisions regarding the allocation of resources, prioritising certain services and treatments over others to manage withing their financial constraints. Furthermore, any significant investments will be subject to considerable scrutiny and potential opposition.

Patient experience and colleague wellbeing

Operations Directors face the challenge of balancing the needs of patients and staff with limited resources. All of this in the face of increasing staff shortages caused by factors like a lack of available talent, high turnover rates or burnout – all of which can have a significant impact on patient care and experience.

Increasing demand for services

As the population of the UK continues to grow and age, the demand for healthcare services is increasing. This puts pressure on Operations Directors to ensure that there are enough resources to meet the increasing demand. Additionally, the NHS is seeing an increase in demand for specialised services, such as mental health and social care.

Keeping pace with technology

The rapid pace of technological advancements has brought new challenges to healthcare settings. Operations Directors must ensure that the NHS is using technology to its fullest potential and give often stretched staff the tools and training tools they need to make it easier to deliver the best patient experiences.

Co-designing software

If they are to continue to meet rising demand, NHS and healthcare leaders need game-changing software that makes a real difference to the delivery of frontline healthcare services and the people receiving them.

But these operations leaders often struggle to define their specific and knotty problems, let alone envision solutions for them that will deliver meaningful people-focused change.

Any technology partner must therefore have considerable experience of working within NHS and healthcare settings.

They must understand the obstacles facing healthcare operations leaders, and be able to get to the bottom of problems like costly inefficiencies, data failings, unwieldy processes, faulty workflows and outdated paper-based systems in need of complete digital transformation.

Healthcare operations leaders need a technology partner that will work with people at all levels to co-design and build empowering bespoke software – such as online portals, automated processes or staff resourcing systems – that create paradigm shifts in culture and the delivery of service excellence.

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People-focused solutions

We aim to develop people-focused solutions co-designed with frontline workers.

Whether it’s enhancing patient experience, transforming processes or giving stretched healthcare workers tools they need to perform at their best, the technology must create a real step-change.

Vitally, any solution must work for – and be co-designed by – frontline workers.

They’ll be the people using the technology on a daily basis, so any solution has to make it easier for them to deliver excellence, improve communication between teams and alleviate stress.

All of which, in turn, will significantly help boost productivity, performance and work-life balance, leading the way to a happy workplace culture and improved staff retention.

Case studies

Ready to collaborate with us and solve your problems with software that delivers long-term impact?

Who are we and what do we do?

We are a team of highly experienced developers, designers, and project managers with expertise in web development, app development, data management, digital transformation, and integration with third-party systems.

We work closely with NHS and healthcare operations leaders to develop innovative and user-friendly software solutions designed to solve complex problems, make processes more efficient and, ultimately, deliver long-term improvements to patient experience and the wellbeing of healthcare workers.